Terms and Conditions
Terms and Conditions
Welcome to Noe Perfumes. By accessing or using our website www.noeparfum.com, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or making any purchase.
1. Business Details
Business Name: Noe Perfumes
Registered Address: 10/19 Katra Wazir Khan, Near Punjab National Bank, Agra – 282005, Uttar Pradesh, India
Email: info@noeparfum.com
Website: www.noeparfum.com
2. Acceptance of Terms
By using this website, purchasing a product, or making any payment, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, our Privacy Policy, and Shipping & Return Policy.
If you do not agree with these terms, please discontinue use of the website immediately.
3. Products and Pricing
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All prices listed on the website are in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes (as mentioned on product pages).
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Product availability and prices are subject to change without prior notice.
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We make every effort to display accurate information, but errors in product details or pricing may occur. In such cases, we reserve the right to cancel or modify orders.
4. Payments
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Payments are accepted through secure, PCI-DSS–compliant payment gateways such as Razorpay, PayU, or Cashfree, supporting major debit cards, credit cards, UPI, and net banking.
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By providing payment details, you authorize the payment gateway to process your transaction securely.
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Noe Perfumes does not store or access your card or banking information.
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Orders will only be processed upon successful payment confirmation.
5. Shipping and Delivery
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Orders are dispatched within 2–5 business days after successful payment.
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Delivery timelines may vary depending on your location and courier availability.
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Tracking information will be shared via email or SMS once your order has been shipped.
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Noe Perfumes is not responsible for delays caused by third-party courier services or unforeseen circumstances.
6. Returns, Refunds, and Cancellations
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Due to the nature of our products (perfumes and aromatic materials), returns or exchanges are only accepted for defective, damaged, or incorrect items.
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Any issue must be reported within 48 hours of delivery to info@noeparfum.com with proof (photo or video).
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Approved refunds will be processed back to the original payment method within 7–10 business days.
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Orders once placed cannot be cancelled after dispatch.
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Refunds or replacements are subject to verification and approval by our quality team.
7. Intellectual Property
All website content, including product images, text, designs, graphics, and logos, is the intellectual property of Noe Perfumes and protected under copyright and trademark laws.
Reproduction or distribution of any material from this website without written permission is strictly prohibited.
8. Limitation of Liability
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Noe Perfumes shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products or website.
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We do not warrant that our website or servers are free of viruses or harmful components.
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Your use of the website is at your sole risk.
9. Privacy Policy
Your privacy is very important to us. We are committed to protecting your personal data. Please review our Privacy Policy to understand how your information is collected, used, and secured.
10. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of India.
In case of any disputes, they shall be subject to the exclusive jurisdiction of the courts of Agra, Uttar Pradesh, India.
11. Contact Information
For any questions, concerns, or complaints related to these Terms and Conditions, please contact:
Noe Perfumes
10/19 Katra Wazir Khan, Near Punjab National Bank,
Agra – 282005, Uttar Pradesh, India
Email: info@noeparfum.com
Website: www.noeparfum.com
